KeyBank's Community Investment

In states where Key has a presence, there are approximately 1.7 million low- to moderate-income (LMI) households. Many LMI individuals don’t have bank accounts or access to credit, and Key recognizes this important segment of the population as the “underserved.” Unfortunately, many underserved individuals turn to payday lenders or check cashing stores as a source of banking and receive no help establishing a credit history, breaking the cycle of debt, or establishing savings.

Since launching KeyBank Plus in 2004, Key has been a leader in responsible innovation for the underserved. KeyBank Plus is a unique combination of solutions which goes beyond “traditional” banking, creates economic stability and wealth-building, and offers reasonably priced products with features that ensure responsible use. For its approach to the underserved, Key has been recognized as an industry leader by the Center for Financial Services Innovation (CFSI), the National Community Reinvestment Coalition (NCRC), the Federal Reserve, the U.S. House Finance Committee, and the Federal Deposit Insurance Corporation (FDIC).

 

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Responsible Business & Employee Engagement

KeyBank Partners With Ohio State Football Star Jeremiah Smith To Inspire Communities and Launch ‘The KeyBank Financial Playbook’ Campaign
KeyBank proudly announced a dynamic new partnership with Jeremiah Smith, wide receiver for The Ohio State Buckeyes and one of college football’s top athletes. The collaboration marks a strategic move by Key to deepen engagement across communities in its home state of Ohio.

Social Impact & Volunteering

KeyBank and Cleveland Cavaliers Continue Commitment to Community Through Annual Food Distribution Event
On Friday, August 15, 2025, the Cleveland Cavaliers and KeyBank partnered to host the annual Cavaliers Community Market at The Salvation Army in West Park Corps, continuing their joint effort to tackle food insecurity in Northeast Ohio.

Philanthropy & Cause Initiatives

KeyBank Awards 6 Pittsburgh-Area Organizations Through OSTC Program Totaling More Than $400,000
KeyBank announced it has awarded six Pittsburgh-area organizations with funding through Pennsylvania’s Opportunity Scholarship Tax Credit Program (OSTC) totaling more than $400,000.

Philanthropy & Cause Initiatives

KeyBank Supports the Boys & Girls Clubs of Buffalo With a $5,000 Donation for 2 Pack a Backpack School Supply Drive
KeyBank recently contributed $5,000 to the Boys & Girls Clubs of Buffalo in support of the annual "2 Pack A Backpack" school supply drive with WGRZ-TV.

Philanthropy & Cause Initiatives

Tacoma/Pierce County Habitat for Humanity Receives $300,000 Grant from KeyBank Foundation
The KeyBank Foundation has announced a grant of $300,000 to Tacoma/Pierce County Habitat for Humanity to support its Housing Counseling program and Building Hope project, both designed to improve financial stability and homeownership among underserved communities.

Responsible Business & Employee Engagement

Pro Football Hall of Fame, KeyBank Agree On Naming Rights Deal for New Event Center
The KeyBank Center at the Pro Football Hall of Fame will be the largest event center in the area and will be utilized for Hall of Fame events including Enshrinement Weekend festivities beginning in 2027. The venue also will be used to support community occasions.

Philanthropy & Cause Initiatives

KeyBank and the Buffalo Sabres Announce 10-Year Extension of Arena Naming Rights Deal
KeyBank nd the Buffalo Sabres today announced a 10-year extension of their arena naming rights deal. The contract, which is set to begin in 2026-27, will keep the KeyBank Center name in place through the 2035-36 season.KeyBank is the official and exclusive bank of the Sabres.

Philanthropy & Cause Initiatives

KeyBank Celebrates New, Full-Service Branch in Detroit’s Belmont Neighborhood With Three $10,000 Donations to Local Non-Profits
KeyBank held a grand opening and ribbon cutting for its new, full-service, state-of-the-art branch in Detroit’s Belmont neighborhood. The new branch is located at 1900 East 8 Mile Road and several leaders from KeyBank and the Detroit community attended the celebration.

Social Impact & Volunteering

KeyBank Teammates Volunteer at Spanish American Committee on Neighbors Make The Difference Day
On June 4, 2025, more than a dozen KeyBank teammates in Cleveland brought their paint brushes, rakes and brooms to the Spanish American Committee in Cleveland to volunteer for Neighbors Make The Difference Day.

Sustainable Finance & Socially Responsible Investment

KeyBank Awards More Than $1,193,000 to Eastern Pennsylvania Organizations Through Tax Credit Programs
KeyBank announces it has awarded Philadelphia and Eastern PA educational organizations with funding in 2024 through Pennsylvania’s Educational Improvement Tax Credit (EITC) program totaling $527,222.
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