KeyBank: Responsible Banking

Everyone’s financial journey is different. We make intentional efforts to meet the individual needs of clients and communities through a diverse range of products, services, programs, and initiatives.

Providing inclusive banking is evident in how we:

  • Show up in our communities every single day
  • Provide advice and guidance to our clients
  • Are accessible when and how clients need us most

In 2021, we worked with the Financial Health Network, the leading authority on financial health in the U.S., to identify opportunities to support equitable financial health outcomes and access for our clients and communities. We also introduced a new role, Emerging Markets Segment Product Manager, within the Consumer Bank Product Management team. This role will focus on helping Key develop and deliver products that meet the needs of LMI communities and clients. The individual in this role partners with teammates across the enterprise, including Product Management, Consumer Payments, Corporate Responsibility, Home Lending, Marketing, and Communications, to align product design, features, and functions with LMI clients’ needs, while developing a measurement infrastructure to monitor progress with clients’ financial health.

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Content from this campaign

Philanthropy & Cause Initiatives

KeyBank Celebrates Opening of New, Full-Service Branch in Erie, PA, Grant To Support a Local Non-Profit
KeyBank held a grand opening and ribbon cutting for its new, full-service, state-of-the-art branch in Erie, PA. The new Downtown Erie branch is located at 1401 State Street and several leaders from KeyBank and Erie attended the celebration.

Responsible Business & Employee Engagement

KeyBank Relocates Meridian Branch to West Chinden Boulevard
KeyBank cut the ribbon on a new full-service branch in Meridian, Idaho on February 2 and the celebration included a donation to the Boys and Girls Clubs of Ada County. The new “Spurwing” branch is located at 3513 West Chinden Boulevard.

Research, Reports & Publications

Americans Say Money Isn’t Buying Happiness, Even as Savings Shrink, Finds KeyBank Survey
The KeyBank 2024 Financial Mobility Survey finds that a resounding 66% of Americans would rather work a job they love with a lower paying salary than work a job they hate with a higher paying salary (34%).

Responsible Business & Employee Engagement

KeyBank and The Hometown Foundation in Connecticut Join Forces To Sponsor New Hamden Police K-9 Officer Jet
KeyBank’s Hamden, Connecticut branch recently had a very special guest visit its lobby. On December 16th, branch manager Alana Dina and her staff hosted a community Meet & Greet to introduce the public to Hamden Police Department’s newest K-9 patrol dog, Jet.

Awards, Ratings & Rankings

KeyBank Northwest Ohio Market President Receives 20 Under 40 Award
KeyBank Market President for Northwest Ohio, Dan Dower, has received the 20 Under 40 Award for his leadership and work throughout the community.

Responsible Business & Employee Engagement

KeyBank Opens New, Full-Service Branch in West Valley City, Utah
KeyBank, a Fortune 500 company with regional headquarters in Utah, announced the opening of a new branch in West Valley City. Bank leaders and employees will hold a grand opening celebration October 20-21.

Responsible Business & Employee Engagement

KeyBank to Open New, Full-Service, State-of-the-Art Branch in Schenectady
KeyBank will open a new, full-service, state-of-the-art branch in Schenectady, NY. The new Altamont Avenue branch, located at 1703 Altamont Avenue, will open at 9:00 a.m. on Monday October 2, 2023, with a grand opening and ribbon cutting on Friday October 6, 2023 at Noon.

Awards, Ratings & Rankings

KeyBank Recognized as a Best Employer for Excellence in Health & Well-Being
KeyBank is standing out for its commitment to its employees’ well-being. The bank was one of 50 large employers honored with the prestigious Business Group on Health Best Employers: Excellence in Health & Well-Being award.

Responsible Business & Employee Engagement

KeyBank Opens New Branch and Distributes Grants in Colorado Springs
KeyBank celebrated its new full-service branch in Colorado Springs’ Northgate neighborhood July 28-29 with a celebration that included a ribbon cutting ceremony, family-friendly activities with prize giveaways and the distribution of $20,000 in grants to two local nonprofits.

Responsible Business & Employee Engagement

Vic Laurenza Promoted to Market President in Western Pennsylvania
KeyBank announced Vic Laurenza has been promoted to Market President in Western Pennsylvania. In this role, he will help grow KeyBank’s business and community presence in the region while continuing to serve as the National Client Engagement Leader for Key Private Bank.
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