GoDaddy's 2022 Sustainability Report: Our Employees - Talent Management

Originally published in GoDaddy’s 2022 Sustainability Report

Talent Management

We’re fostering a culture of learning and engagement.

GoDaddy’s foundation rests upon the incredible people who devote their time, talent and energy to working here. That’s why we take a human- centered approach focused on individual, whole- person needs, and we are continually evolving.

In the remote and hybrid work environments of today, we foster employee connections and community through two of our successful employee engagement programs — the GoDaddy Fun Fund provides a budget for employees to enjoy morale-boosting opportunities for themselves and their teams. We also have Everyday Champions, our global recognition program that enables connection across our global workforce, allowing employees to recognize and celebrate their coworkers’ successes.

Awards and Honors

• Comparably 2022 Awards: Best Company for Career Growth  
• BestCompaniesAZ: Arizona’s 2022 Most Admired Companies

Employee Feedback

At GoDaddy, we love to learn from our employees. Through GoDaddy Voice — our annual employee engagement survey — we ask employees for their feedback to understand what is working and to identify opportunities for improvement.

In 2022, we conducted GoDaddy Voice with a new vendor and survey platform. This enhanced our data quality and reporting abilities, and we are thrilled to continue to deepen our understanding of our employees’ experiences.

Our GoDaddy Voice survey elicits an exceptionally high level of employee participation, and we believe it serves as proof that our employees know we listen to them and value their input. In 2022, 86% of our employees participated in GoDaddy Voice, revealing insights such as:

• 90% believe colleagues treat each other with respect.
• 84% feel comfortable being themselves at work.

Learning and Development

Learning and development at GoDaddy centers on activating the exponential power of our people. In 2022, we launched a new career action planning template, held quarterly career workshops and started a career spotlight podcast series to showcase career stories of our own employees. We believe that people should never stop learning and expanding their potential, and we strive to create relevant and impactful learning experiences to help them develop their skills, enhance their knowledge and grow their careers.

Here are a few examples from 2022:

• The Care and Services Learning Summit: A summit focused on global leadership, coaching and change management 
   
• GoDaddy Learning Days: Two full days of learning dedicated to professional development, inclusive engagement and GoDaddy’s business 
   
• LinkedIn Learning: A digital library offering more than 16,000 courses covering a wide range of technical, business, software and creative topics 
   
• Decision Lab: A decision-making simulation dedicated to fostering better and faster decision-making to drive better outcomes and contribute to our business goals 
   
• Elevate: A focused yearlong leadership training program that connects GoDaddy Guides 
  in Care and Services with opportunities to develop operational excellence and build leadership skill sets

Leadership Training

Strong leadership means strong teams. We offer several pathways for leaders to develop their skills, including:

• New Manager Onboarding: A required four- week course for new managers to introduce the high standards required for those in GoDaddy management positions and provide resources to help them succeed 
   
• Manager and Leadership Development: Ongoing support through a suite of courses covering topics such as leading virtually, leading through change, giving feedback, coaching and having difficult conversations 
   
• Lift Manager Development Program: A six-month program for Care and Services managers to enhance key leadership traits that enable leaders to achieve great results with their team

Performance Reviews

We value transparency in all areas of our business, and that extends to both feedback 
and introspection. Our performance review process includes formal midyear and year-end reviews. At these times, employees and managers discuss goal setting, career development, and performance insights and peer feedback.

Employees are also able to evaluate their own performance via self-evaluations. From our GoDaddy Voice survey, we found that:

• 77% of employees indicated that they had meaningful discussions with their managers about career development.
• 83% of employees stated they received feedback that helps to improve their performance.

A critical aspect of our performance management approach includes company-wide processes that are intended to help reduce variance in performance assessments between groups with different genders, ethnicities, socioeconomic backgrounds, ages and so on. This involves ensuring that we assess both 
the work that people complete and how they complete it in alignment with our inclusive values. It also includes focusing on action and outcomes as opposed to style and personality, ensuring consistency in feedback and offering equal evaluation time.

• EMPLOYEE EDUCATION BENEFITS 
  The education and advancement of our employees is important to us. We support many of our employees by sponsoring their attendance at conferences and seminars, and we provide full-time employees with up to $5,000 per year (depending on geographic location) toward approved tuition costs through our education reimbursement program.

Benefits

Compensation at GoDaddy includes a range of thoughtfully curated benefits to attract and retain top talent and to support our human-centered approach. In 2022, we selected Lyra Health/ICAS as our new global employee assistance provider. Lyra Health/ICAS provides several confidential support options, including virtual and in-person therapy, coaching and unlimited access to self-care apps to help navigate difficult topics such as stress, anxiety, depression, substance use and relationship challenges.

Additional benefits in many of our locations include:

• A first-class benefits package offering comprehensive medical, dental, vision and disability plans
• 401(k) and IRA retirement plans, with generous employer matching
• An equity plan and employee stock purchase program to promote a sense of company ownership among our employees
• Professional development opportunities and tuition support
• Global wellness days, dedicated days for employees to disconnect and prioritize wellbeing
• Family benefits, such as a day care subsidy, paid parental leave, foster care assistance, adoption assistance and fertility coverage
• Employee donation matching programs and paid time off for volunteer opportunities

A full list of employee benefits can be found on our Culture web page.

• EMPLOYEE MATCHING AND PAID VOLUNTEER HOURS 
  On a first-come, first-served basis, each GoDaddy employee can access up to $1,500 annually to match their donations to eligible nonprofit organizations 
  and/or to reward eligible nonprofit organizations $35 per hour for every hour the employee volunteers with the organization. GoDaddy also provides employees with 20 hours of paid time off annually to volunteer — and through this program, we documented more than 4,500 volunteer hours in 2022 alone.

About This Report 
Unless otherwise noted, the GoDaddy 2022 Sustainability Report outlines our environmental, social and governance (ESG) strategies, activities, progress, metrics and performance for the fiscal year that ended on December 31, 2022. This report references the Global Reporting Initiative (GRI) Standards and includes select Sustainability Accounting Standards Board (SASB) Standards metrics for the Internet Media and Services sector.

GoDaddy is committed to regular, transparent communication about our sustainability progress, and to that end, we will share updates on an ongoing basis through our website and will continue to publish an annual Sustainability Report.

To learn more, please read our 2022 Sustainability Report.