Financial Inclusion

Financial inclusion isn’t a one-size-fits-all process, with more than 2 billion people worldwide living outside the global financial system. The good news: advances in big data and technology along with changes in regulation and creative partnerships between the public and private sectors are providing new pathways to help people gain financial stability.

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Awards, Ratings & Rankings

Financial Inclusion Challenge Winners Recognized at Ceremony in Hong Kong
On April 15, 2015, MetLife Foundation announced its exclusive sponsorship of “The Financial Inclusion Challenge,” in partnership with the Wall Street Journal (WSJ). The Challenge is a global project launched in Asia to recognize innovative, sustainable, scalable and impactful strategies that help the financially disadvantaged.

Sustainable Finance & Socially Responsible Investment

What Happened and Where Are We Today?
In the previous post “The Ebb and Flow of Customer-Centricity – Beyond the Basics” we discussed the details of building a customer-centric, or market-led financial service provider – and the intricate jigsaw puzzle of skills, processes, incentives, planning, and execution required to pull it off.

Sustainable Finance & Socially Responsible Investment

Financial Health in Three Countries
Financial health varies greatly around the world and cannot be understood simply by looking at traditional economic data, such as income and access to financial tools. Even in the United States, where median income is higher and access easier than in the developing countries, financial health is adversely affected by a number of factors, such as mortgage defaults.

Sustainable Finance & Socially Responsible Investment

Beyond the Basics in a Financial Inclusion Project

Sustainable Finance & Socially Responsible Investment

Why Being Customer-Centric is a Supply Side Strategy
In recent years Human Centred Design (HCD) became a buzzword in the financial inclusion world. It focused financial service providers on the design of products and services based on customer insights. Design firms became part of the technical provider fraternity, servicing financial service providers in the quest to improve inclusion. At the same time, the network of financial service providers broadened to include mobile network operators and retail chains, in addition to microfinance institutions (MFIs), banks, cooperatives and a myriad of microfinance suppliers. With new entrants come new ideas – and repetition of old ones. One consistent, but underrated idea, is to focus on the customer.

Sustainable Finance & Socially Responsible Investment

[Video] How the Poor Manage Money

Sustainable Finance & Socially Responsible Investment

Three Ways to Make Mobile Money Work Worldwide

Sustainable Finance & Socially Responsible Investment

Inclusion in Myanmar: A New Hope

Sustainable Finance & Socially Responsible Investment

MetLife Foundation's Annual Report on Financial Inclusion - Pillar 3: Access to Insights
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