2017 Strategic Directions: Water Industry Report

Black & Veatch’s 2017 Strategic Directions: Water Industry Report examines how data analytics, consumer education on infrastructure modernization and a more comprehensive view of sustainability are helping water utilities gain ground on legacy challenges.

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Sustainable Finance & Socially Responsible Investment

Beyond Financing: Key Attributes of a Public-Private Partnership
Public-private partnerships (P3s) are most commonly known for funding large-scale water infrastructure projects that a utility can’t support through traditional funding. However, other key attributes in the P3 model are often overlooked. In a P3, the private entity may provide the capital, but the true benefits go well beyond financing alone.

Responsible Business & Employee Engagement

The Customer-Driven World Class Water Utility
Utilities need to chart an integrated path to service excellence, financial resilience and proactive customer engagement to obtain “world-class” standing. As this year’s Black & Veatch Strategic Directions: Water Industry Report indicates, challenges such as aging infrastructure, loss of talented workforce and financial constraints continue to influence business decisions and utility performance.

Sustainable Development Goals

Water's New Normal
Cindy Wallis-Lage, President of Black & Veatch’s water business, discusses the importance of industry collaboration for more sustainable water systems.
Black & Veatch

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