Why This Walmart Associate Wants You to Start With #HelloMyNameIs
By Chris Pointon, Walmart Supply Chain Projects Manager, Asda House
As featured on Walmart Today Blog | Community
“Hello, my name is….” It’s a phrase made up of only four words.
It takes very little time to say – it’s an easy way to begin a conversation. Yet, when people say these words, they can have such a big impact.
My late wife, Kate, started the #HelloMyNameIs campaign in 2013 while living with terminal cancer. As a medic herself, she had become frustrated with nurses and doctors who never introduced themselves to her before providing medical care.
Kate had already been speaking to hospitals and conferences about her experience as both a medical provider and a patient, but through the campaign she hoped to share some key values that resonate beyond people working in healthcare: communication, small acts of kindness, putting the patient at the center of every decision and seeing each person as an individual.
Kate was one of the most determined, resilient people I have ever known. I firmly believe that through adversity, comes legacy. July 23 is International “Hello My Name Is” Day – both the anniversary of Kate’s passing and what would have been our 12th wedding anniversary. We invite everyone – from people to corporations – to join us in celebrating Kate’s legacy by introducing yourself and using #HelloMyNameIs.