Royal Mail Delivers the Post - and Many Community Services, Too
Aug 26, 2016 10:40 AM ET
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Originally published in Best Practice Summer 2016 issue
The company’s CR and community investment policies are geared towards maximizing its position as a national company with a local presence in every community. Miranda Ingram reports…
One out of every hundred and seventy-five people in Britain work for the Royal Mail, and 88% of these are postmen and women processing, collecting and delivering mail, six days a week, delivering to 29 million addresses. No wonder they are seen as the “ears and eyes” of the community.
What’s more, everyone loves their “postie,” according them a unique level of trust. It’s not unknown for postmen and postwomen to check on someone who’s ill or housebound. “We don’t want to put too much onto our posties, who are busy delivering such an important and trusted service, but we know people see them as social workers, first aiders, community police officers as well as postmen and women,” admits Gary Grange, Community Investment Manager for the Royal Mail Group.
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