ReportAlert.info - Telstra Corporation Ltd (ASX:TLS) publishes Bigger Picture 2013 Sustainability Reporting Series
The report details the company's sustainability approach, progress and performance
August 8, 2013 /3BL Media/ - Telstra Corporation Ltd’s Bigger Picture 2013 Sustainability Reporting Series details the company’s sustainability approach, progress and performance across six key areas - Sustainability at Telstra, Responsible business, Customer experience, Our people, Community impact and Environmental impact.
This is Telstra’s eleventh year of reporting on its sustainability performance.
Highlights:
The report shows progress against the company’s 2013 targets and includes:
- achieving an employee engagement score of 79% - four percentage points above the Australian national norm
- reducing carbon emissions intensity by 33%
- reducing office, billing and printing paper usage by 24%
- donating $1.3 million to 285 charities through matched employee payroll giving
- focussing on digital inclusion, with the total value of social and community contributions valued at $231 million
- providing home phone line rental concessions for around 1.2 million low-income households
- receiving a Disability Services Australia Award for improving employment opportunities through its Supported Workforce program
- winning Project of the Year in the 2012 World Communication Awards for the ‘Emergency Alert Project’, a telephony-based emergency warning system
Telstra uses the Global Reporting Initiative (GRI) G3 Guidelines and the Telecommunications Section Supplement as its guiding framework, reporting to a B+ Application Level. The report was independently assured in accordance with the AA1000 Assurance Standard (AA1000AS 2008).
About Telstra
Telstra is Australia’s leading telecommunications and information services company, offering a full range of communications services and competing in all telecommunications markets. In Australia we provide 15.1 million mobile services, 7.8 million fixed voice services and 2.8 million retail fixed broadband services. Telstra’s international businesses include Hong Kong’s leading mobile operator CSL New World, Telstra Global’s networks and managed services business and Telstra’s China-based search and advertising businesses.
