ReportAlert.info - Rogers Communications (TSE:RCI.B) Publishes 2011 Corporate Social Responsibility Report
The report offers insights into the company's performance, demonstrating its commitment to being a sustainable and transparent business in the communities it serves
Nov. 5, 2012 / 3BL Media / - Rogers Communications today released its latest Corporate Social Responsibility (CSR) Report. The report offers insights into the company’s performance - progress and challenges - demonstrating its commitment to being a sustainable and transparent business in the communities it serves. Rogers has been recognized for its sustainability efforts through its inclusion in the Jantzi Sustainability Index and the FTSE4Good, as well as by the Carbon Disclosure Project and Accenture as a sector leader in their 2011 Canada 200 Report.
Rogers’ CSR Report focuses on Rogers material issues of product responsibility, customer transparency, employee engagement, community investment, the environment and supply chain management during 2011. Highlights include:
- Despite the tremendous growth in Rogers business, it successfully reduced environmental impacts in many areas – for example, internal paper consumption declined by 19%, the number of customers using e-billing grew from 25% to 35%, diverting more materials from landfills, including 2,557 tonnes of office waste and 375 tonnes of telecom and IT-related products - an 11% and 57% increase respectively.
- The company’s significant community investment of more than $71 million in cash and in-kind support to registered charities and non-profits. This includes the 2011 launch of Rogers Youth Fund, a new corporate giving strategy focused on empowering at-risk youth through education.
- Best-in-class employee engagement scores, achieved through excellent employee communication tools and feedback channels and a national wellness program.
- Among Rogers many diversity initiatives last year, it conducted 346 workplace accommodations for people with disabilities and expanded the Rogers Women’s Network to create greater opportunities for women.
- The company’s new problem resolution tools and process to better address customers’ issues and biggest pain points. Rogers is also the only telecommunications company in Canada to have an in-house Ombudsman.
Rogers full CSR Report can be found on www.rogers.com/web/content/CSR
