New Online Solution Gives Valeant Time to Better Align With Their Mission
By: Sefton Murray, Senior Client Success Manager
Pharmaceuticals have a vital opportunity to improve the quality of life for patients and support the on-going medical and scientific education of healthcare professionals and customers.
Valeant, a brand-name multinational specialty pharmaceutical and medical device company, commits to making a difference by supporting bona-fide educational and scientific research programs. With this commitment, Valeant saw the need to improve their previous system for managing requests, which was both ineffective and cumbersome.
The Valeant Medical Affairs team knew they had to act fast. They needed a system that was able to match their unique processes and handle an influx of Investigator Initiated Studies (IIS) and Continuing Medical Education (CME) requests. They could not afford to waste any more time on request processing and management. That time is better spent identifying and investing in the most promising academic and community based scientists interested in conducting research or fulfilling the need of healthcare professionals relying on continuing medical education.
Valeant also needed the capabilities to properly handle concept vs. full applications for IIS, automatic reconciliation, and also the flexibility to have separate reviewers by therapeutic area. They needed to ensure all data was captured for any reporting and they wanted someone else to handle the system administration. Versaic provided Valeant with the perfect solution customized to meet all their needs. Valeant loved features such as the Versaic’s user-friendly email tool and as Valeant’s programs evolve Versaic is there to adapt their system to further speed processing and handling.
“Versaic’s system provided us with many features to streamline our review of educational and research related grant applications,” said Teneisha Boisseau, Grants Specialist. “The Quick View option has been a huge help– our old system made you login to review anything and that was painful to individuals who did not go into the system on a regular basis.”
With the Versaic system in place, Valeant is able to stay actively engaged with researchers and physicians who are interested in working with the company’s products while making sure to adhere to strict compliance laws. Requests can easily be evaluated for fit with the company’s products and educational objectives.
For more information about Versaic solutions, please contact us at info@versaic.com or 877-712-9495.
