How the Pandemic Is Changing Our Relationship with Tech
Mar 7, 2022 11:00 AM ET
Throughout the COVID-19 pandemic, we have experienced significant change both personally and professionally. Moving forward, it’s important to learn from what has changed in the technology adoption cycle, and how that impacts customer expectations.
Keysight Technologies CTO Jay Alexander recently explored just how the pandemic has shifted users' relationships with tech. As we all become more accustomed to using technology to perform everyday tasks, we become less forgiving of poor experiences — and technology companies must reframe how they embrace digital transformation to adapt.