From the Fifth Third Bancorp 2020 ESG Report: Human Capital Strategic Priorities

As engaged, high performing and skilled employees continue to seek more value from their employers, the Human Capital division of Fifth Third Bank announced four strategic priorities in 2020 to respond proactively to the evolving work environment and workforce, strengthen our culture and continue engaging, developing, retaining and attracting top talent:

1. DEVELOP GREAT LEADERS Accelerate our leaders’ capabilities to drive success and empowerment in an increasingly diverse workforce and digital environment.
2. EVOLVE THE EMPLOYEE EXPERIENCE Evolve our employee value proposition to ensure it clearly defines and delivers an ecosystem of support, recognition and values to inspire improved retention, engagement and business outcomes.
3. EQUALITY, EQUITY & INCLUSION Accelerate the development of an inclusive workplace and diverse workforce strategy. Provide additional opportunities for our diverse suppliers and continue to support our employees in building diverse customer relationships.
4. FUTURE OF WORK Develop and execute innovative workforce and workplace solutions for sustained business, employee and community success.

Human Capital’s strategic priorities allow Fifth Third not only to deliver for employees and customers but also to help make Fifth Third an employer of choice in every market where it does business.

For more information on how the Bank engages, develops, retains and attracts its employee base, read the Fifth Third 2020 Environmental, Social and Governance Report. The Employees section begins on page 70.