This Big Data CEO Thinks There Is No Substitute for Personal Connections

Ed Heffernan describes Alliance Data Systems (ADS, +1.01%) as a “behind the scenes” kind of company. But Heffernan is the company’s very visible, very approachable CEO.

Whether it’s a town hall gathering or face-to-face meetings at Alliance’s operations around the world, Heffernan is always talking with the company’s 20,000 employees.

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